When retrieving a mail parcel or other delivery, the person retrieving the delivery will be asked to provide proof of identity. A valid identity document is required in order to ensure that the delivery is handed over to the correct recipient. The recipient will not be asked for their personal identity code as such. The final characters of the personal identity code indicated in the identity document presented by the person retrieving the delivery may be written down to show that identity has been verified upon handing over the delivery.
The post frequently has responsibility for quite valuable deliveries, and its liability for damages mostly ends when the shipment has been handed over to the correct recipient. The postal service company's right to ask for the personal identity code and record it is based on the Postal Act (415/2011).
Postal service companies maintain address files used to manage postal services and deliver shipments to the correct addresses and recipients. In addition to the recipient's name and address, the personal identity code and other information necessary for the successful delivery of shipments and safeguarding the rights of the recipients.