Contact information
Office of the Data Protection Ombudsman
Street address: Lintulahdenkuja 4, 00530 Helsinki
Postal address: PL 800, 00531 Helsinki, Finland
Switchboard: +358 29 566 6700
Registry: +358 29 566 6768
Our data protection policy: Telephone services at the Office of the Data Protection Ombudsman
E-mail (registry): tietosuoja(at)om.fi
If you want to notify the Office of the Data Protection Ombudsman, please use electronic forms:
Notification to the Data Protection Ombudsman
Delivery of confidential and sensitive documents
The Ministry of Justice's secure e-mail is a safe way of delivering sensitive or confidential information to the Office of the Data Protection Ombudsman.
Send secured e-mail messages through the Ministry of Justice's secure e-mail system
Before using the service, please read the instructions for sending secure e-mail (pdf).
Sending file attachments
We do not recommend sending attachments with email. As a rule, you should include the contents of the document in the email body instead of attaching the file to the message.
Accepted file formats:
- 1997–2022 DOCX, PPTX and XLSX
- ODF
- Image files: JPEG, GIF, PNG, TIFF
- Audio files: WAV, AAC, MP3
- Video files: H.264 MP4
- ASCII ISO 8859-1 Latin 1 text files
We may be unable to read attachments in other formats. The maximum size of an email message, including attachments, is 20 megabytes. Please send larger file attachments (up to 400 megabytes) via secure email. The delivery of files larger than that as well as delivering documents on USB sticks, DVD discs or other similar storage media must be agreed on a case-by-case basis.
The Office of the Data Protection Ombudsman’s services
We kindly request our customers to primarily use our services electronically, by e-mail or by telephone. If your matter cannot be handled by e-mail or telephone, please book an appointment in advance.
Our telephone counselling service is open from 9.00 to 11.00, Tuesday to Thursday.
Customers can leave documents at the lobby service, which will deliver them to the Office of the Data Protection Ombudsman. If the customer requires a certificate of receipt, it will be delivered by post or e-mail. Please tell the lobby service if you will need a certificate.
The Office of the Data Protection Ombudsman keeps a close eye on the coronavirus situation and guidelines. These instructions will be updated as necessary.
Document requests
Document requests should be addressed to the registry of the Office of the Data Protection Ombudsman at tietosuoja(at)om.fi or PL 800, 00531 Helsinki, Finland.
As a general rule, any documentary materials of the Office of the Data Protection Ombudsman are public. However, depending on the case, the materials may be partly or entirely confidential. The decision on confidentiality is made on a case-by-case basis. The Office of the Data Protection Ombudsman will assist customers, if necessary, in specifying the document to which access is being requested.
The disclosure of documents may be subject to a fee in accordance with the Decree by the Ministry of Justice (935/2020) and the Decision by the Office of the Data Protection Ombudsman (reg. no. 2081/01/2019).
Lecture requests
The Office’s experts can be invited to give lectures at training events held by stakeholders and other organisations. As a rule, such lectures are subject to a fee. The fees are based on the Act on Criteria for Charges Payable to the State and the Ministry of Justice Decree on Charges Payable to the Ministry
Lecture requests should be addressed to the registry of the Office of the Data Protection Ombudsman at tietosuoja(at)om.fi.
For more information on training services, please contact Pirjo Helén, tel. +358 29 566 6731.
Invoicing instructions
The authorities under the Ministry of Justice's accounting unit only receive, process and archive purchase invoices as e-invoices.
E-invoice address / EDI code: 003702459747234
Service provider code (OpusCapita Group Oy): E204503
Business ID: 0245974-7
VAT code: FI02459747
Please address the invoice to the Office of the Data Protection Ombudsman. To facilitate processing, also include any additional information and references, such as the posting code and customer.