Right not to be subject to a decision based solely on automated processing
The data subject has the right to demand human involvement in decisions that concern him or her.
Data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her. There are exceptions to this prohibition, however.
Automated decision-making and profiling
GDPR: Articles 12 and 22 (EUR-Lex)