Current Issues
We have updated our direct marketing instructions: the key information about processing of personal data must be provided during the first marketing call
We have updated our frequently asked questions regarding electronic and traditional direct marketing on our website. We have added instructions on how the processing of personal data must be communicated in a direct marketing call when the person’s contact details have been received from a source other than the person themselves.
Show moreAktia Bank fined for data security shortcomings in its strong electronic authentication service
The Sanctions Board of the Office of the Data Protection Ombudsman has imposed a fine of EUR 865,000 on Aktia for failing to ensure data security in its electronic authentication service. Due to a short-term disruption, some people who had logged in to various services with Aktia's online banking credentials had access to other customers' highly personal data, as the service confused people's identities. The Office of the Data Protection Ombudsman considers that the bank demonstrated shortcomings in the design, implementation and testing of a technical change to the service.
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