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Frequently asked questions about the Digital Services Act (DSA) What kinds of operators are subject to the DSA's obligations? The obligations imposed by the Digital Services Act (DSA) apply to all online services, referred to as 'intermediary serv...

Telephone guidance Our telephone guidance service provides general guidance and support in matters involving data protection and lets you know if the case requires more detailed investigation and processing at our Office. In the first instance, tr...

Impact assessment Impact assessments are designed to identify, evaluate and control risks involved in the processing of personal data. They are designed to be a continuous process for identifying and controlling risks. Impact assessments must be c...

12.1.2024 | Internet platforms and other digital services will have new obligations when the application of the EU's Digital Services Act begins on 17 February 2024. The purpose of the new Act is to reduce illegal content and increase the transparency of services.

Frequently asked questions about phone calls Are individuals allowed to record their own telephone conversations? Citizens have the right to record telephone calls in which they are the caller or receiver. Finland’s Constitution gives the right to...

Find out whether the Data Protection Ombudsman can help you Is the violation you have noticed related to The processing of personal data The publicity or confidentiality of a document The actions of authorities in your case The confidentiality of ...

The Digital Services Act and powers of the Data Protection Ombudsman in the monitoring of online platforms The EU Digital Services Act (DSA) imposes obligations on digital service providers, such as online platforms, to improve the transparency an...

Frequently asked questions about direct marketing Electronic direct marketing includes direct marketing via automated calling systems, as well as direct marketing implemented using email, text, sound, voice or picture messages. Traditional direct ...

Annual report 2024 The Office of the Data Protection Ombudsman safeguards the rights and freedoms of individuals with regard to the processing of personal data The Office of the Data Protection Ombudsman is an autonomous and independent authority ...

EU digital and data regulation The EU's digital and data regulation facilitate the movement of data within the EU, create clear and fair rules for data use and promote compliance with privacy, data protection and competition rules. Digital and dat...

Have you misplaced personal data? This page provides instructions on what to do if your personal data has been lost, stolen or acquired with a phishing message. Act fast especially if: you have lost payment card details or your online bank ID and ...

Frequently asked questions about credit information When is a payment default entry made in the credit information register? You can get a payment default entry in approximately two months from the payment's due date at the earliest. A payment def...

Have you been affected by a personal data breach? This page contains instructions for people who have been affected by a personal data breach. If you have been affected by a personal data breach, first check what data about you could have been dis...

6.8.2018 | ARTICLE 29 DATA PROTECTION WORKING PARTY This Working Party was set up under Article 29 of Directive 95/46/EC. It is an independent European advisory body on data protection and privacy. Its tasks are described in Article 30 of Directive 95/46/EC ...

25.2.2025 | The EU's Digital Services Act imposes obligations on digital service providers to improve the transparency and security of their services. Last year, authorities in Finland received nearly 80 complaints about suspected breaches of the Digital Services Act, and the EU Commission has launched several investigations into digital waste. The act, which improves users' rights, has been fully in force for one year as of February 2025.

16.5.2019 | ANNUAL REPORT 2018 THE OFFICE OF THE DATA PROTECTION OMBUDSMAN 2 Data protection is a success factor The Office of the Data Protection Ombudsman safeguards the rights and freedoms of individuals with regard to the processing of personal data. For ...

23.5.2018 | ARTICLE 29 DATA PROTECTION WORKING PARTY This Working Party w as set up under Article 29 of Directive 95/46/EC. It is an independent European advisory body on data protection and privacy. Its tasks are described in Article 30 of Directive 95/46/EC...

20.6.2019 | Adopted Guidelines 1/2018 on certification and identifying certification criteria in accordance with Articles 42 and 43 of the Regulation Version 3.0 4 June 2019 2 Adopted Version history Version 3.0 4 June 2019 Inclusion of Annex 2 (version 2.0 o...

20.6.2019 | Adopted Guidelines 1/2018 on certification and identifying certification criteria in accordance with Articles 42 and 43 of the Regulation Version 3.0 4 June 2019 2 Adopted Version history Version 3.0 4 June 2019 Inclusion of Annex 2 (version 2.0 o...

16.2.2024 | The Digital Services Act (DSA), which will be applied in mid-February, aims to secure the position of users of digital services, such as various online communities and marketplaces. If you report suspected illegal content in the future, the service provider must deal with the matter and inform you of its solution. If you produce content or act as a seller through an online platform, you have the right to receive information and justifications about any kind of restriction of the use of service.