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The Digital Services Act and powers of the Data Protection Ombudsman in the monitoring of online platforms The EU Digital Services Act (DSA) imposes obligations on digital service providers, such as online platforms, to improve the transparency an...https://tietosuoja.fi/en/digital-services-act
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Telephone services at the Office of the Data Protection Ombudsman Data processed in connection with the use of telephone services Switchboard The switchboard of the Office of the Data Protection Ombudsman connects calls to the public officials wor...https://tietosuoja.fi/en/telephone-services
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Frequently asked questions about the Digital Services Act (DSA) What kinds of operators are subject to the DSA's obligations? The obligations imposed by the Digital Services Act (DSA) apply to all online services, referred to as 'intermediary serv...https://tietosuoja.fi/en/digital-services-act-dsa-
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Electronic services at the Office of the Data Protection Ombudsman Instituting a case electronically The Office of the Data Protection Ombudsman uses electronic forms implemented with the Government ICT Centre's (Valtori) Turvalomake (Secure Form)...https://tietosuoja.fi/en/electronic-services-at-our-office
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Contact information Office of the Data Protection Ombudsman Street address: Lintulahdenkuja 4, 00530 Helsinki Postal address: PL 800, 00531 Helsinki, Finland Switchboard : +358 29 566 6700 Registry: +358 29 566 6768 E-mail (registry): tietosuoja(a...https://tietosuoja.fi/en/contact-information
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Frequently asked questions about mobile location Why do telecommunications companies process location data? Thanks to communications networks, users are available wherever they are. In order to create a connection between the caller and recipient ...https://tietosuoja.fi/en/faq-mobile-location
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Website cookies Cookies are small text files that browsers save on visitors’ devices. Cookies are used to keep the language selection of a user when they navigate between pages, for example. The tietosuoja.fi website uses cookies that are essentia...https://tietosuoja.fi/en/cookies
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Visiting the Office of the Data Protection Ombudsman Instituting a case Our website contains electronic forms for instituting cases falling within the competence of the data protection authorities ( read more on our office’s electronic services )....https://tietosuoja.fi/en/visiting-the-office
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Frequently asked questions about personal identity code Is it permitted to ask for the personal identity code when a guest checks into a hotel? Yes. According to the Act on Accommodation and Food Service Activities (308/2006), an accommodation pro...https://tietosuoja.fi/en/faq-personal-identity-code
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If you would like to have your personal data transferred to another controller In certain situations, you have the right to receive your data and transfer them to another service provider. The right to data portability makes it easier for you to c...https://tietosuoja.fi/en/if-you-would-like-to-have-your-personal-data-transferred-to-another-controller
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Submitting job applications Processing of personal data related to the job application process We publish information on open positions in the Valtiolle.fi service, which is the primary channel for submitting job applications. Through the Valtioll...https://tietosuoja.fi/en/submitting-job-applications
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Telephone guidance Our telephone guidance service provides general guidance and support in matters involving data protection and lets you know if the case requires more detailed investigation and processing at our Office. In the first instance, tr...https://tietosuoja.fi/en/telephone-guidance
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Processors A processor is an individual or an organisation that processes personal data on behalf of a controller. Processors operate according to the controller’s instructions and under its supervision. The controller determines the purposes and ...https://tietosuoja.fi/en/processors
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Have you misplaced personal data? This page provides instructions on what to do if your personal data has been lost, stolen or acquired with a phishing message. Act fast especially if: you have lost payment card details or your online bank ID and ...https://tietosuoja.fi/en/have-you-misplaced-personal-data
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Have you been affected by a personal data breach? This page contains instructions for people who have been affected by a personal data breach. If you have been affected by a personal data breach, first check what data about you could have been dis...https://tietosuoja.fi/en/have-you-been-affected-by-a-personal-data-breach
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Data protection for children and youth A lot of information called personal data is collected on you when you use the internet, social media or the apps on your phone, or play video games. Personal data is also collected for your hobbies and at sc...https://tietosuoja.fi/en/children-s-data-protection
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Accessibility statement of Tietosuoja.fi This accessibility statement applies to the website www.tietosuoja.fi and it was created on 22 September 2020. The statement has been updated on 20 January 2026. We are committed to providing accessibility ...https://tietosuoja.fi/en/accessibility-statement
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Data breach notification Purpose of processing If a personal data breach can cause a risk to the rights and freedoms of natural persons, the supervisory authority must be notified. In Finland, the Office of the Data Protection Ombudsman functions ...https://tietosuoja.fi/en/data-breach-notification
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Frequently asked questions about health care Rectifying patient records How can I rectify my patient records? If there are errors in your patient records, you can ask for their rectification. The rectification request is made to the health care un...https://tietosuoja.fi/en/faq-health-care
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List compiled by the Office of the Data Protection Ombudsman of processing operations which require data protection impact assessment (DPIA) Updated 21.12.2018 Article 35 (1) GDPR requires a DPIA when the processing activity is likely to result in...https://tietosuoja.fi/en/list-of-processing-operations-which-require-dpia