Frequently asked questions on data protection and the coronavirus

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The Office of the Data Protection Ombudsman’s services during the coronavirus pandemic

The Office of the Data Protection Ombudsman keeps a close eye on the coronavirus situation and guidelines on preventing the spread of the virus.

Due to the situation, we kindly request our customers to primarily use our services electronically, by e-mail or by telephone. We do not recommend visiting the Office to conduct your business. If your matter cannot be handled by e-mail or telephone, please book an appointment in advance.

Our telephone counselling service is open from 9.00 to 11.00, Monday to Friday.

Customers can leave documents at the lobby service, which will deliver them to the Office of the Data Protection Ombudsman. If the customer requires a certificate of receipt, it will be delivered by post or e-mail. Please tell the lobby service if you will need a certificate.