Current Issues

Our telephone guidance service is closed from July 22 to August 4

The telephone service of the Office of the Data Protection Ombudsman is closed from July 22 to August 4. The telephone service is available again as of August 5.

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Press release 18.7.2019 9.34
European Data Protection Board - Twelfth Plenary session: Guidelines on Video Surveillance, Implications of the US CLOUD Act, Opinion on SCCs for processors, Opinion on Accreditation Criteria for monitoring bodies of Codes of Conduct

On July 9th and 10th, the EEA Data Protection Authorities and the European Data Protection Supervisor, assembled in the European Data Protection Board, met for their twelfth plenary session. During the plenary a wide range of topics were discussed.

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Press release 16.7.2019 14.16
Robots cannot make telephone sales calls without consumer’s consent

Finnish consumer authorities and the Office of the Data Protection Ombudsman have been contacted by numerous consumers regarding telephone sales calls made by a robot. The calls have pertained to magazine subscriptions and renovation services. According to the reports, these robocalls also take place without the consumer’s consent, which is illegal.

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Press release 14.6.2019 10.05