Current Issues

Robots cannot make telephone sales calls without consumer’s consent

Finnish consumer authorities and the Office of the Data Protection Ombudsman have been contacted by numerous consumers regarding telephone sales calls made by a robot. The calls have pertained to magazine subscriptions and renovation services. According to the reports, these robocalls also take place without the consumer’s consent, which is illegal.

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Press release 14.6.2019 10.05
European Data Protection Board - Eleventh Plenary session: Guidelines on Codes of Conduct, annex to the Guidelines on Accreditation, annex to the Guidelines on Certification

On June 4th, the EEA Data Protection Authorities and the European Data Protection Supervisor, assembled in the European Data Protection Board, met for their eleventh plenary session. During the plenary a wide range of topics were discussed.

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Press release 5.6.2019 14.54
The Office of the Data Protection Ombudsman's Annual Report 2018: case numbers multiplied by 2.5, awareness of data protection rights growing

The Office of the Data Protection Ombudsman has published its Annual Report for the year 2018. In addition to the Office’s key figures, it describes the change in the work of the Office brought about by the implementation of the EU's General Data Protection Regulation. The year was characterised by a sharp increase in the Office's workload.

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Press release 17.5.2019 9.38