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Have you misplaced personal data? This page provides instructions on what to do if your personal data has been lost, stolen or acquired with a phishing message. Act fast especially if: you have lost payment card details or your online bank ID and ...

Have you been affected by a personal data breach? This page contains instructions for people who have been affected by a personal data breach. If you have been affected by a personal data breach, first check what data about you could have been dis...

Right to inspect the data processed by a competent authority The competent authority is required to tell you whether it is processing personal data concerning you. You have the right to inspect which of your personal data different controllers are...

What is a competent authority? A competent authority refers to authorities whose competence includes preventing, detecting or investigating criminal offences or referring them for consideration of charges consideration of charges and other activit...

When your personal data are processed in the Schengen Information System or the Visa Information System The Schengen Information System (SIS) and the joint Visa Information System (VIS) of the EU countries are information exchange systems used as ...

International activities Data Protection Ombudsman represents Finland in the European Data Protection Board. The Board is responsible for the uniform application of data protection legislation in the European Union. The Board consists of the EU's ...

Notification to the Data Protection Ombudsman Concerning your rights Data protection rights help you manage your data. If you would like to exercise your rights, first contact the company or organisation that is processing your data, i.e. the cont...

Frequently asked questions about mobile location Why do telecommunications companies process location data? Thanks to communications networks, users are available wherever they are. In order to create a connection between the caller and recipient ...

Telephone guidance Our telephone guidance service provides general guidance and support in matters involving data protection and lets you know if the case requires more detailed investigation and processing at our Office. In the first instance, tr...

Claiming damages for violations of the GDPR Data subjects are entitled to damages if a controller or processor of personal data violates the EU General Data Protection Regulation and the violation causes material or immaterial damage to the data s...

Guidelines of the European Data Protection Board The European Data Protection Board (EDPB) is responsible for the uniform application of the EU's General Data Protection Regulation and the Data Protection Directive applying to police and criminal ...

Transfers of personal data out of the European Economic Area Transferring personal data out of the EEA requires an appropriate basis for the transfer and compliance with the other requirements imposed by data protection legislation. This page desc...

Frequently asked questions about health care Rectifying patient records How can I rectify my patient records? If there are errors in your patient records, you can ask for their rectification. The rectification request is made to the health care un...

The processing of personal data at the Office of the Data Protection Ombudsman

25.6.2025 | ANNUAL REPORT OF THE OFFICE OF THE DATA PROTECTION OMBUDSMAN OF FINLAND 2024 ANNUAL REPORT OF THE OFFICE OF THE DATA PROTECTION OMBUDSMAN OF FINLAND 2024 3 Contents The Office of the Data Protection Ombudsman safeguards the rights and freedoms of ...

Frequently asked questions about personal identity code Is it permitted to ask for the personal identity code when a guest checks into a hotel? Yes. According to the Act on Accommodation and Food Service Activities (308/2006), an accommodation pro...

Regulation on political advertising and the powers of the Data Protection Ombudsman The EU regulation on the transparency and targeting of political advertising sets out rules on how political advertising may be targeted. The Data Protection Ombud...

Data breach notification Purpose of processing If a personal data breach can cause a risk to the rights and freedoms of natural persons, the supervisory authority must be notified. In Finland, the Office of the Data Protection Ombudsman functions ...

Data Protection Officer of the Office of the Data Protection Ombudsman The Data Protection Officer of the Office of the Data Protection Ombudsman acts as a contact person when the Office of the Data Protection Ombudsman processes your personal dat...

Registry You can enquire after matters concerning instituting and pending a case from the registry of the Office of the Data Protection Ombudsman. This kind of enquiries are for example how should a case be sent to the Office of the Data Protectio...